Boon CAMC vs Boon Care O&M

Boon CAMC vs Boon Care O&M

Service plan comparison
Feature Boon CAMC Standard Boon Care O&M Comprehensive
Operations & Manpower
Plant Operation Client-operated Fully operated by Boon
Operator Provision ✗  Not included ✓  Boon provides operators
Recruitment & Training ✗  Not included ✓  Full recruitment & training by Boon
Supervision of Operators ✗  Not included ✓  Included
Labour Costs ✗  Not included ✓  All technical manpower costs covered
Filters & Consumables
Filter Changes Up to 1 filter change per quarter Unlimited filter changes
Filter Consumables Included (quarterly limit) ✓  All filters — mineral, PP, RO, cartridges
Component Replacement ✗  Not included ✓  Motors, belts & wear-and-tear parts
Ancillary Consumables ✗  Not included ✓  Dishwasher chemicals, hygiene items, face masks etc.
Technology & Monitoring
Boon WaterAI Platform ✓  Included ✓  Included
IoT Monitoring Dashboard ✓  Included ✓  Included
Boon Refill Daily Report & App ✗  Not included ✓  Daily tracking & reporting
QR Code Tag Hosting ✗  Not included ✓  Included
Central Reporting ✗  Not included ✓  Included
SLA & Support
Response SLA 2 business days Same-day intervention
Dedicated Support Line ✗  Not available ✓  Dedicated support line
Compliance & Quality
Water Quality Testing ✗  Not included ✓  Quarterly — NABL accredited lab
FSSAI Compliance Audits ✗  Not included ✓  Maintenance & audits included
SOP Records & Inspections ✗  Not included ✓  Periodic inspections & records
Inventory Management ✗  Not included ✓  Included
Boon — Water, Purified & Digitised